Zuckerberg Tenders Apology for Facebook, Instagram, WhatsApp Downtime

Facebook CEO, Mark Zuckerberg, has issued an unreserved apology early on Tuesday, October 5, after the three social media platforms, Instagram, Facebook, and WhatsApp experienced a six-hour outage.

“Facebook, Instagram, WhatsApp and Messenger are coming back online now. Sorry for the disruption today — I know how much you rely on our services to stay connected with the people you care about,” Zuckerberg said in a Facebook post.

Facebook says the outage – which Downdetector, an outage tracker, said was the largest failure it had ever seen, with 10.6 million problem reports around the world – was caused by a faulty configuration change.

Your Friends Also Read:  In Kenya, an unorthodox experiment is keeping people financially secure by given them free money

The services went down around 4pm in West Africa with users beginning to gain access to the sites at around 10:00pm.

Facebook, in a statement on Tuesday, said the erroneous configuration change affected the company’s internal tools and systems, complicating efforts to resolve the issue.

Facebook Chief Technology Officer Mike Schroepfer also apologised for the global outage and said, “To every small and large business, family, and individual who depends on us, I’m sorry.”

He added that it “may take some time to get to 100%” service from the social media platforms.

“We know that people were unable to use WhatsApp to connect with their friends, family, businesses, community groups, and more today — a humbling reminder of how much people and organisations rely on our app every day,” he tweeted.

Your Friends Also Read:  Ethiopian Airlines Flight ET302 black box found

The company also issued an apology on Twitter. “Apologies to everyone who hasn’t been able to use WhatsApp today. We’re starting to slowly and carefully get WhatsApp working again. Thank you so much for your patience. We will continue to keep you updated when we have more information to share.”

The outage also saw Zuckerberg lose over $6billion in personal wealth and move down the world’s wealthiest people list.

Facebook also saw its shares fall by 4.9%, which was their biggest drop since November 2020.

Leave your vote

All rights reserved. This material, and other digital content on this website, may not be reproduced, published, broadcast, rewritten or redistributed in whole or in part without prior express written permission from News Central TV.
Your Friends Also Read:  Somalia: Elite soldiers rescue 35 civilians during 20-hour Al-Shabaab siege

Contact: digital@newscentral.ng

Previous Article

Sub-Saharan Africa Will Need 15m More Teachers by 2030 - UN

Next Article

Nigerian Exchange Opens October with N15bn Gain

Related Posts

Log In

Forgot password?

Forgot password?

Enter your account data and we will send you a link to reset your password.

Your password reset link appears to be invalid or expired.

Log in

Privacy Policy

Add to Collection

No Collections

Here you'll find all collections you've created before.