Nairobi Governor Johnson Sakaja launched the revamped Nairobi City County Customer Service Centre on Thursday.
The centre boasts the latest technology, including a changing and lactation station for mothers.
Speaking during the launch, Sakaja highlighted the progress his government has made since taking office.
He outlined his projects, including the school feeding programme, the launch of the first ICU at Mama Lucy Kibaki Referral Hospital, and the revival of the Dandora Stadium, among other projects.
“The county will conduct comprehensive customer service training for all staff in the next few months. I call upon the team in charge of customer service to assign the right people to the desks and ensure all staff are registered and issued with cards for access to the centre to fulfil their duties efficiently,” he said.
“Concerning people living with disabilities and the elderly, my government will ensure they are given priority without discrimination in their treatment and service.”
The Minority Leader in the County Assembly, Antony Kiragu, pledged the Assembly’s commitment to approving funds for the project’s second phase and other initiatives benefiting Kenyans.
The launch was attended by County Attorney Christine Ireri, Former Mayor of Nairobi Joe Aketch, County Chief Officers, Directors from various Departments, members of staff and the general public.