The Nigeria Civil Aviation Authority (NCAA) has issued a warning to international airlines, urging them to refrain from deporting Nigerian passengers after only partially completing their journeys. This caution was shared in a statement released on Thursday by Michael Achimugu, the NCAA’s Director of Consumer Protection and Public Affairs.
Achimugu highlighted that this practice has caused significant distress for passengers and tarnished the reputation of Nigeria’s aviation sector.
“These actions, which involve the refusal of boarding or denial of entry at intermediate or transit stops due to visa and travel restrictions, are completely unacceptable,” he remarked.
The NCAA emphasised that it is the responsibility of airlines to inform passengers about any possible barriers to entry before the journey commences.
“Passengers should not be put in a position where they are denied entry or returned to Nigeria only upon arrival at transit stops,” Achimugu stated.
Citing the Nigeria Civil Aviation Regulations 2023 (Part 19.21.1.1), the NCAA reminded airlines and their agents of their obligation to notify travelers of any entry restrictions prior to departure.
“Airlines must take appropriate measures to screen and provide passengers with accurate, up-to-date information regarding their travel documents and visa requirements before issuing tickets or allowing boarding,” Achimugu added.
In response to these ongoing issues, the NCAA has announced immediate enforcement actions.
“Effective immediately, any airline found engaging in such practices will face regulatory action, including fines, suspension of flight operations, or other penalties deemed appropriate,” he cautioned.
“The NCAA expects the cooperation of all airlines in maintaining the integrity and professionalism of the aviation industry, as well as ensuring the wellbeing of Nigerian passengers,” Achimugu concluded.
