After a brief outage that affected tens of thousands of users worldwide, audio streaming provider Spotify said on Wednesday that service was back up for the majority of users.
The company declined to say how many customers were inconvenienced. However, downdetector.com, an outage monitoring website, recorded over 20,000 incidents in the US and over 8,000 in the UK at the height of the outage. By compiling status updates from many sources, including user-submitted faults on its platform, the website keeps track of outages.
‘Everything’s looking much better now!’ tweeted Spotify.
The service disruption prompted many users to post updates and memes on Twitter, where “Spotify” peaked at number seven in the US.
Spotify experienced two brief disruptions earlier this year. Almost 45,000 customers in the United States were affected by the audio streaming platform’s outage in January, according to Downdetector.
Spotify, an audio streaming and media services provider, founded on April 23, 2006, by Daniel Ek and Martin Lorentzon, is one of the largest music streaming service providers, with over 489 million monthly active users, including 205 million paying subscribers, as of December 2022.
The audio streaming app is listed (through a Luxembourg City-domiciled holding company, Spotify Technology S.A.) on the New York Stock Exchange in the form of American depositary receipts.
More than 100 million songs and five million podcasts from record labels and media companies are available on Spotify under digital copyright restrictions. Basic features are free with advertisements and restricted control as part of a freemium service, whereas extra features like offline listening and commercial-free listening are only available with paid subscriptions. Users have the ability to make, edit, and share playlists as well as search for music by artist, album, or genre.
Available in most of Europe, as well as Africa, the Americas, Asia, and Oceania, for a total of 184 markets, its users and subscribers are based largely in the US and Europe, jointly accounting for around 53% of users and 67% of revenue.
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